I have downloaded Hip2p for our cctv onto our new windows 11 laptop. The camers are added and show online but nothing plays on the screen it is blank and no sound. Any support. I have removed the app and started again but the cameras are still showing there and I still have no audio or video
have it connected to a GenBolt security camera. It connects, audio works and can download recording headers but, no video is displayed (black screen) in both "Preview" and "Remote playback" modes. "Automatically add devices" also seems to do nothing. PC is a GMKtec with Intel processor.
I have the same version installed on a Win 10 HP laptop and it works fine. Any help appreciated.....
I have the HIP2P app on my computer and get "Error password". The cameras connect to my phone with no issues.
G
Answer by
Guest
I too had the same issue I went to the 5th icon along which looks like a settings icon "Config" On the left hand side under region it showed my cameras I tick all three and deleted them. I then went to input UID and added each camera in turn using the camera password the went back preview and the cameras all came on hope this helps David
As far as I know, there's no HiP2P version designed to work on Mac operating systems. Furthermore, it appears that the application has been discontinued, so there probably won't be any Mac version coming any time soon. However, if you have the installer saved, you could try setting up a Windows emulator such as Boot Camp or Winebottler on your Mac, then installing the application through that emulator.
recently was asked to input a password to view my camera on my android which it has never asked since new, after entering a new password I cant view the camera on my laptop without resetting the Hi2p2 default password and when i do that it says wrong password on my android and disconnects that so presently can only view on one device ,,WTF happened?
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G
Answer by
Guest
The same has happened to me. I still cannot access.
I was getting this connection failure every 5-10 secs on my log. I was told my camera did NOT answer the Keep Alive in time. I changed my connect time to 30 secs on the "Other Settings" panel. This quieted down the log entries and does not impact your recording/monitoring of the camera. The timeout ranges may be different by manufacturer and model or firmware versions.
I am getting the same problem, there is no solution, i have been in contact with iegeek and they say user name is admin and password remains empty. there must be a fault in the software
I have downloaded Hip2p for our cctv onto our new windows 11 laptop. The camers are added and show online but nothing plays on the screen it is blank and no sound. Any support. I have removed the app and started again but the cameras are still showing there and I still have no audio or video
have it connected to a GenBolt security camera. It connects, audio works and can download recording headers but, no video is displayed (black screen) in both "Preview" and "Remote playback" modes. "Automatically add devices" also seems to do nothing. PC is a GMKtec with Intel processor.
I have the same version installed on a Win 10 HP laptop and it works fine. Any help appreciated.....
I have the HIP2P app on my computer and get "Error password". The cameras connect to my phone with no issues.
I too had the same issue I went to the 5th icon along which looks like a settings icon "Config"
On the left hand side under region it showed my cameras
I tick all three and deleted them.
I then went to input UID and added each camera in turn using the camera password
the went back preview and the cameras all came on
hope this helps
David
Can't connect keep getting error password, can you help
Me to , i get the same error, but a didn't change the password. I really dont know why is password error :( Help us pls
Is there a version of HiP2P for my iMac?
As far as I know, there's no HiP2P version designed to work on Mac operating systems. Furthermore, it appears that the application has been discontinued, so there probably won't be any Mac version coming any time soon. However, if you have the installer saved, you could try setting up a Windows emulator such as Boot Camp or Winebottler on your Mac, then installing the application through that emulator.
recently was asked to input a password to view my camera on my android which it has never asked since new, after entering a new password I cant view the camera on my laptop without resetting the Hi2p2 default password and when i do that it says wrong password on my android and disconnects that so presently can only view on one device ,,WTF happened?
The same has happened to me. I still cannot access.
Camera is working on my phone App. No image on HiP2P. UID shows in video box. Image works fine in IE
You can try connecting the camera by right mouse click on the camera and choose connect or disconnect. This is from the Preview panel.
I was getting this connection failure every 5-10 secs on my log. I was told my camera did NOT answer the Keep Alive in time. I changed my connect time to 30 secs on the "Other Settings" panel. This quieted down the log entries and does not impact your recording/monitoring of the camera. The timeout ranges may be different by manufacturer and model or firmware versions.
I am getting the same problem, there is no solution, i have been in contact with iegeek and they say user name is admin and password remains empty. there must be a fault in the software